Student Services Coordinator

Job Description

Position Summary:

As a part of the Ingram Center for Student-Athlete Success, the Student Services Coordinator is a member of the Student Services team and will report directly to the Director of Student Services. The primary focus of the Student Services Coordinator role is to monitor the academic progress of student-athletes for assigned sports. In addition, the Student Services Coordinator will be expected to provide student-athletes with academic counseling and support services, refer student-athletes to campus resources, and monitor study halls/tutorial services.

About the Work Unit:

Vanderbilt University’s Athletics Department prepares student-athletes to become leaders and champions in life by placing the highest values on integrity, character, sportsmanship, and victory. Vanderbilt is a charter member of the Southeastern Conference and is the conference's only private school. The university fields 17 varsity teams (6 men's teams and 11 women's teams, a total of 375 student athletes), 15 of which compete in the Southeastern Conference. 

Key Functions and Expected Performance:

1. Responsible for monitoring the academic progress of assigned sports and providing academic counseling and support services as needed

• Meet regularly with assigned caseload, including weekly meetings with first-year student-athletes as well as those in danger of not meeting good academic standing 

• Report academic progress to coaches and sport administrators

• Check classes for attendance

2. Assist in tracking student-athletes’ compliance with NCAA academic eligibility requirements and progress towards Vanderbilt University degree requirements

3. Help student-athletes learn time management skills to assist in balancing the demands of academics and athletics

• Serve as a sounding board for student-athletes to help them deal with issues surrounding the transition from home life to college

4. Meet with prospective student-athletes and their families as requested

5. Alert professors and/or deans to absences due to university-sanctioned travel to athletic events, medical procedures or illnesses, deaths in the family, or other extenuating circumstances that may constitute a missed class

6. Meet with professors, advisors, and/or deans as requested

• Serve as a resource to professors if problems arise regarding a student-athlete in which they would like our assistance

7. Refer student-athletes to appropriate campus resources as needed

8. Collect and report academic data as needed (e.g., SEC for Academic Honor Roll, Vice Chancellor/Athletics Director, Provost’s Office, Board of Trust, etc.)

9. Monitor evening study halls as assigned

10. Seek intentional professional development opportunities for continued growth

11. Serve as a role model for student-athletes in terms of upholding integrity, cooperation, self-reflection and stressing the importance and benefits of education

12. Work in a cooperative, team atmosphere to support student-athletes’ needs

13. Comply with all NCAA and SEC rules and regulations

• Work in conjunction with the department’s compliance office to stay current on all rules and regulations to ensure we are operating with the highest level of integrity

14. Perform other duties as assigned by the Director of Student Services, Assistant Athletic Director for Student Services, or the Director of the Ingram Center for Student-Athlete Success

Supervisory Relationships:

This position does not have direct supervisory responsibility and reports administratively and functionally to the Director of Student Services. 

Education and Certifications: 

• A Master’s Degree is preferred.

• A Bachelor’s Degree is required. 

Experience and Skills:

• 1-2 years of experience within academics at an NCAA Division I athletics program is preferred.

• Organized, detail oriented and the ability to work in a fast-paced environment with minimal supervision is required.  

• High emotional intelligence and ability to communicate effectively are required.  

• Knowledge of NCAA Division I and SEC rules and regulations is required.  

About Us

At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville, Tennessee, on a 330+ acre campus and arboretum dating back to 1873, Vanderbilt is proud to have been named as one of “America’s Best Large Employers” as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice.

We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part of our story.

Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.