Ticket Sales & Operations Manager

• Day to day oversight of ticket sales and operations strategy and execution for all ticketed athletic events.

• Manage day-to-day of all ticket operation tasks and box office functions. 

• Exceed all Ticket Sales revenue goals determined by senior management.

• Communicate with UTEP fan base through outbound calls, emails and face to face meetings

• Initiate and execute ticket sales results for Group Sales, New Season Ticket Sales and Renewal campaigns. 

• Oversee all gameday staff while being responsible for all system builds and inventory management.

• Generate reports and track overall ticketing revenue pace towards goals.

• Work as a self-starter to innovate new initiatives to drive revenue for the athletics department.

• Represent athletics program and University with the highest integrity.

• Build superior relationships with all fans, donors and athletic department constituents. 

• Work effectively under pressure in a fast-paced environment to produce accurate results.

• Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.

Qualifications:

• 3+ Years experience in a Sports Ticket Sales/Operations role

• Proven track record and success in group ticket sales

• Thorough knowledge of ticket sales processes and procedures.

• Experience in TicketMaster is preferred.

• Experience in intercollegiate athletics or professional ticket sales with successful results.

• Bachelor’s Degree with a degree in Sports Management or a related field.

• Effective communication (oral, written and interpersonal) skills.

• Demonstrated organizational and time management skills.

• Ability to be a self-starter and work independently.

• Ability to work various hours including nights and weekends.

• Strong work ethic, positive attitude, integrity, communication skills, and desire & ability to learn in a fast paced, highly competitive industry