Annual Fund Coordinator, Parking Operations

The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to fill the position of Annual Fund Coordinator, Parking Operations for the Tennessee Fund. Reporting to the Senior Associate Athletic Director of Development, Annual Fund, the Annual Fund Coordinator, Parking Operations, is responsible for overseeing donor parking operations and allocation processes across multiple sports and serve as the Tennessee Fund’s subject matter expert on donor parking.  

This role will ensure parking privileges are administered accurately, consistently, transparently, and in accordance with established Tennessee Fund policies and donor eligibility requirements. Job responsibilities include, but are not limited to: 

Donor Parking Operations, Strategy, and Assignments: Serve as the Tennessee Fund's subject matter expert on donor parking, overseeing assignments for football, men's and women's basketball, baseball, and other applicable sports. Manage the allocation process so assignments are accurate and consistent with donor rank, eligibility guidelines, inventory availability, and Tennessee Fund policies. Independently resolve complex allocation issues, discrepancies, and exceptions, using discretion to interpret policy where procedures aren't clear. Monitor inventory and assignments to spot trends and issues early, identify new parking options that improve the donor experience, and advise leadership, staff, and campus partners on strategy, risks, and recommended solutions. 

Customer Service and Constituent Support: Provide timely, professional support to Tennessee Fund constituents by phone, email, and other correspondence, serving as a key resource on parking assignments, policies, and eligibility. Evaluate donor questions and concerns, offering guidance and resolutions within established policies and the scope of the position's authority. Communicate allocation decisions and procedures clearly and consistently to donors and internal stakeholders. Partner with Tennessee Fund leadership and campus partners on complex or sensitive matters when appropriate. 

Special Projects, Departmental Priorities, and Policy and Process Management: Lead or support special projects, events, and cross-functional initiatives with Tennessee Fund staff and campus partners that advance the department's highest priorities and the overall donor experience. Evaluate the operational needs of assigned projects and recommend practical approaches and solutions. Continuously audit parking policies, procedures, and practices to ensure they are effective, consistent, fair, and transparent. Recommend and implement approved improvements with leadership and campus partners, then assess their effectiveness and refine them as needs evolve. 

Required Education and Experience 

The candidate who fills the Annual Fund Coordinator, Parking Operations, position is required to have: 

• Bachelor’s degree 

• 1+ year of relevant full- time professional experience 

• Exceptional attention to detail and accuracy, particularly when managing large volumes of data, assignments, and constituent information 

• Working knowledge of Microsoft Office and related business applications 

• Experience with Ticketmaster, donor management systems, or similar ticketing and constituent relationship management platforms 

A valid driver’s license with an acceptable driving record is required due to travel responsibilities of the position. UTFI reserves the right to consider all appropriate circumstances.  In general, any significant driving offense less than 12 months old will eliminate the application from consideration for the position. 

Preferred Education and Experience 

In addition to meeting the required qualifications, the preferred candidate will have: 

• Master’s degree 

• Professional experience in ticketing, athletic development, fundraising, customer service, or a related field preferred 

• Demonstrated ability to communicate effectively and professionally with donors, colleagues, and internal and external stakeholders 

• Strong organizational and problem-solving skills, with the ability to develop and implement processes and plans 

• Ability to manage multiple priorities and meet deadlines in a fast- paced, deadline- driven environment 

• Ability to work independently while also collaborating effectively with a team 

Application Process: Priority will be given to applications received on or before October 22nd via our DASH application system. Applications must include a completed candidate profile, cover letter, resume, and contact information for three professional references.  References will not be contacted without explicit permission of the candidate.  

When determining minimum qualifications, only information entered into the candidate profile can be considered. Please ensure your candidate profile is completed in its entirety as it relates to qualifying education/work experience.  

Questions about the search may be directed to hr@utfi.org.  

Target Start Date: December 1, 2026 

Benefits: The Foundation’s greatest asset is our team. Foundation employees are eligible for a comprehensive suite of benefits that includes: 

• Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days 

• Education benefits for employees and their dependents at UT System campuses 

• Retirement and deferred compensation plans, including 401(k), 403(b), etc.  

• Comprehensive medical, dental, and vision insurance plans 

• Employee discounts to attractions, services, and goods 

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The Foundation: The University of Tennessee Foundation, Inc. is a not-for-profit 501(c)3 organization that serves as the preferred channel for private contributions benefiting students and faculty within the UT System. With a vision of being one of the top-performing advancement organizations in higher education, UTFI is committed to enhancing the educational landscape across the University of Tennessee campuses. 

The University of Tennessee, Knoxville, has been advancing knowledge and enriching lives since its founding in 1794. Tennessee’s flagship public research university, UT Knoxville is a diverse community whose shared commitment to discovery, creativity, and education combines with a tradition of service and engagement to carry the Volunteer spirit throughout the state and around the world. UT’s campus—home to more than 36,000 students and 9,000 faculty and staff members—is part of the vibrant city of Knoxville, located on the Tennessee River with the Great Smoky Mountains nearby. 

The UT System: The University of Tennessee System is comprised of campuses at Knoxville, Chattanooga, Pulaski, Martin and the Health Science Center at Memphis; the Institute of Agriculture; and the Institute for Public Service.  

The University of Tennessee Foundation, Inc. is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law.