Asst. Director Gamecock Club - External Operations

Description

Job Title – Assistant Director Gamecock Club – External Operations 

Department/Unit - Operations 

Reports To: Chief Operating Officer 

Employment Type:  Full Time, Exempt (Salaried)  

Position Overview: Oversees various external aspects of the Gamecock Club, including Gamecock Club advisory board and chapter operations, as well as the courtesy car program. Will organize special events and membership initiatives, in addition to stewarding and providing exceptional service to current Gamecock Club members. 

Key Responsibilities:

1. Oversee the Athletics Department Courtesy Car Program and its 50+ car dealers and 80+ vehicles. Specific duties include managing the dealer benefits package (tickets, parking, etc.), working closely with Athletic Business Office, and soliciting new members and acquiring new vehicles from existing dealers and maintaining relationships with car dealers in the program. Works collaboratively with Associate Director Internal Operations for audit and tracking purposes of Courtesy Car Program.  

2. Serve as the point of contact for half of the Gamecock Club chapters in the state, oversee the appointments and elections of Chapter Presidents and support of the Advisory Board to ensure a strong representation of membership within those chapters. Find ways to keep chapters involved and engaged with athletic department fundraising efforts. Facilitate requests from chapters as it relates to events and athletic department needs. 

3. Oversee stewardship for over 28,000 current Gamecock Club members through initiatives including but not limited to Gamecock Club appreciation month. 

4. Manage a portfolio of club members regarding tickets, membership upgrades, seat and parking selection and other issues.  

5. Manage Gamecock Club 2001 Football pass list and Legendary Fan of the Game process. Work Gamecock Club and athletic events as appropriate.  

6. Work in conjunction with other team members to develop and execute new membership drives, retention plans, lapsed member initiatives, etc. Use insight gained through relationships with donors and Gamecock Club volunteers to guide future planning and programming. 

7. Represent the Department of Athletics in a positive fashion by interacting well with donors, fans, alumni, and community members. Maintain institutional integrity through compliance with NCAA, SEC and UofSC policies, rules, and regulations. Perform other duties and special projects as assigned. 

8. Collaborate with Athletics Communications and Marketing as a liaison for Gamecock Club Operations, contributing to marketing strategy and coordinating integrated campaigns—including social media, email, and digital outreach—in support of membership and stewardship efforts. 

Qualifications (essential qualifications, skills, and experience): 

• Bachelor's Degree required with 2 years related experience (fundraising, ticketing, events, college athletics). 

• Excellent customer service skills  

• Ability to build strong relationships with key stakeholders.  

• Ability to work in a fast-paced environment 

Preferred Qualifications:  

• Experience using Archtics, Blackbaud and/or any other software to manage data.  

Key Competencies:

• Analytical and Task Management: Problem-solving, reasoning, multitasking, prioritizing and managing detailed work under stress and interruptions. 

• Communication Skills: Effective verbal and written communication, including training and customer interactions. 

• Technical Proficiency: Strong language and math skills, with attention to detail and confidentiality. 

• Customer Service - Detailed, customer-oriented work with frequent interruptions and deadlines. 

• Work independently with little supervision.  

Work Environment: Position is based in person at the Gamecock Club, on University of South Carolina Campus, 1304 Heyward Street, Columbia, SC 29208.  

• Mobility and Posture: Standing for extended periods, walking, sitting, bending, squatting, and stooping. 

• Lifting and Adaptability: Lifting up to 50 lbs., carrying materials, and performing setup tasks requiring stretching and flexibility. 

• Communication: Speaking, hearing, and writing effectively. 

• Travel - Weekend work is sometimes required, occasional travel is involved (i.e., away game opportunities, Gamecock Club meetings in various areas throughout the state of SC).  

About The Gamecock Club 

The Gamecock Club is the official fundraising arm of the University of South Carolina Athletics. Through annual giving, capital campaigns, and special initiatives, The Gamecock Club provides financial support for scholarships, facilities, and programs that enhance the experiences of Gamecock student-athletes and strengthen the connection between the university and its loyal fan base.