Operations Manager

Join Notre Dame Athletics

Notre Dame Athletics develops and challenges each student-athlete to pursue excellence and serve as a force for good in the world. Our vision is to lead collegiate athletics by defining the integrated student-athlete experience and forming champions. To do this, we are eager to attract, recruit, develop, and retain individuals who positively contribute to a collaborative, connected culture where all may thrive.

As a prospective member of Notre Dame Athletics, we invite you to apply if you have a shared purpose for our distinctly integrated student-athlete experience, an unrivaled passion for people who propel a dynamic and high-performing organization, and a proven record of success in your field.

Position Overview

The Operations Manager is responsible for overseeing the day-to-day operations of the Joyce Center, ensuring the facility remains safe, functional, and event-ready. This role provides leadership for facility operations, maintenance activities, event logistics, and administrative functions while serving as a key partner to Athletics, University Operations, and event stakeholders. Due to the nature of facility operations and scheduled events, regular evening and weekend availability is required.

Key Responsibilities

Facility Operations & Maintenance

• Oversee the daily operations, maintenance, equipment, and overall appearance of the Joyce Center.

• Ensure the facility's interior and exterior are clean, safe, and fully operational.

• Work closely with Building Services and Campus Maintenance Supervisors to address facility needs and maintenance priorities.

• Monitor critical building systems, including HVAC operations (24/7) and facility access systems.

• Schedule and coordinate preventative maintenance agreements, inspections, and service activities.

Staff Leadership & Supervision

• Supervise maintenance and event-specific staff.

• Support hiring, training, and performance management efforts.

• Direct daily work assignments and monitor staff performance.

• Track and approve employee hours through Ultra-Time.

Event Operations & Logistics

• Collaborate with Game Management, University Operations, Events, and Safety teams to support athletic and special events held within the Joyce Center.

• Coordinate event scheduling, operations, logistics, security, and risk management activities.

• Manage the approval and execution of event requests through the Event Management System (EMS).

• Ensure facilities are prepared and operationally ready for all scheduled events.

Access Control & Administrative Support

• Manage physical key distribution and electronic access control for staff and student-athletes.

• Procure equipment and supplies needed for maintenance projects and facility operations.

• Monitor assigned budget units and support responsible fiscal management.

• Partner with the Assistant Athletics Director for Facilities, Operations, and Safety on strategic planning, operational decisions, and future facility needs.

Qualifications

Education

• High school diploma or GED required.

• Degree in Business Administration, Facility Management, Sport Management, or a related field preferred.

Experience

• 5–6 years of relevant experience.

Knowledge, Skills, and Abilities

• Knowledge of the use, management, and promotion of athletic facilities, equipment, and systems.

• Ability to oversee facility operations in a complex, high-traffic environment.

• Strong organizational, communication, and problem-solving skills.

• Ability to manage multiple priorities while supporting a wide variety of events and operational needs.

• Experience supervising staff and coordinating work across multiple stakeholders.

• Ability to work evenings and weekends as required by facility operations and event schedules.Previous experience serving as an in-game show caller at athletics events.