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A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
The Department of Athletics exists to provide educational and athletic opportunities to young men and women, to provide an environment for student-athletes to learn, advance and excel both academically and athletically, and to serve the interests of the University by complimenting and enhancing its diversity and quality of life. Through its athletic programs, the University seeks to unite alumni, faculty, administration and students in a common shared experience. The governing unit within the Department of Athletics is the Director’s Office, which is the administrative office and clearinghouse for the entire Department of Athletics, and promotes the department’s guiding principle of educating and inspiring through athletics. This unit provides support to administrators, coaches, staff members and student-athletes in order to provide and promote a premier intercollegiate athletic program for The University of North Carolina at Chapel Hill. The Department of Athletics is a highly visible public relations arm of The University of North Carolina at Chapel Hill, with statewide, national and international recognition.
Position Summary
Responsible for providing support in the administration and management of ticket /program operations for Athletic Department events and sponsored events. Provides administrative support for ensuring the program operations of the Ticket Office and access to Home UNC athletic events are executed in compliance with the policies, procedures and core competencies of the Athletic Department. Responsibilities include assisting the Assistant Athletic Director in preparing and analyzing computer supported ticketing and database systems and provide prompt and accurate information to customers and members of the Athletic Department, as well donors, staff, students and guests. Must communicate effectively with many groups in order to verify payment for tickets and all internal invoices. Assists in compliance with all policies and procedures governing parking passes, credentials, tickets and complimentary admission passes. Must apply the policies of the Athletic Ticket Office in a manner consistent with University, ACC, and NCAA regulations.
Minimum Education and Experience Requirements
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Required Qualifications, Competencies, and Experience
Experience with Paciolan ticket software and Microsoft Office products. Knowledge of NCAA rules and regulations; experience in an intercollegiate ticket office environment, and computer experience using ticketing software.
Preferred Qualifications, Competencies, and Experience
Experience working in an athletics ticket office helpful.
Required Licenses/Certifications
Valid NC Driver’s license.
Special Physical/Mental Requirements
Must be able to lift/move 25 lbs or greater. May be required to navigate stairs. Must be able to manage a fast-paced, high volume environment. Attention to detail essential. Must be able to work nights, evenings and weekends as required. Travel required.
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
Evening work occasionally, Night work occasionally, Overtime occasionally, Valid NC Driver’s License, Weekend work occasionally
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.