Job Description:
UMKC’s Intercollegiate Athletics Department is seeking to hire an Associate or Deputy Athletics Director/ Chief Revenue Officer (CRO). The CRO is responsible for the oversight, direction, and strategic planning for increased departmental revenues, Roo Athletic Fund, fan and VIP experience, special events, ticket operations and corporate partnerships. The CRO will report directly to the Vice Chancellor/Director of Athletics.
A member of the Summit League, the UMKC Kangaroos are referred to as Kansas City’s NCAA Division I team with 14 different sports teams.
The University of Missouri – Kansas City, is one of four of the University of Missouri universities, is a doctoral research-intensive public university offering traditional and interdisciplinary programs and serving approximately 16,500 students. The University is well positioned to address the demands of the times in a dynamic city that deserves and requires the benefits that accrue from a strong public university.
General Description of Duties:
Develop a high profile for UMKC Intercollegiate Athletics by enlisting the assistance of alumni, media relations, and marketing professionals.
Oversee the Roo Athletic Fund (RAF) with a focus on obtaining and securing donations to grow and maintain the scholarship fund.
Collaborate with Senior Leadership Team, and campus stakeholders to ensure the forward movement of the Department.
Key Responsibilities:
Develop and oversee all corporate athletic partnerships, including negotiation of corporate athletic agreements.
Oversee the development and strategies of the Roo Athletics Fund (RAF) to increase revenue and membership.
Develop and implement comprehensive fan engagement and VIP experience initiatives; enable the highest level of customer service to fans and guests while improving the game day experience and environment for KC Athletics.
Oversee development, organization, promotion, and administration of special events and community outreach to build brand awareness. Manage athletics staff responsible for day-to-day management of Athletics special events.
Oversee development of ticket sales and operational strategies to develop and maintain ticket holder relationships. Ensure integration of ticket campaigns with marketing and strategic communication efforts to increase ticket sales and game day attendance while meeting revenue goals.
Trademark & Licensing Management: Oversees effective brand management policies, procedures, and revenue generation opportunities. Includes partnership with Collegiate Licensing Company on brand protection, management, development, and creating unique revenue opportunities.
Concessionaire Liaison: Oversee and act as the day-to-day contact with the department’s concessionaire vendors.
Assists in formulating and implementing communication and public relations strategies, vision, and philosophy through oversight of development and revenue generation.
Assist and participate in developing, evaluating, and implementing department strategic plan.
Serve on the Athletic Director's executive staff. Assume the lead on projects and initiatives as assigned by the Athletic Director.
Skills & Characteristics Needed:
Expert written and interpersonal communication skills, including political acumen, to establish and maintain good working relationships throughout the organization and with outside constituencies.
Expert skills in making persuasive and compelling presentations of goals and objectives of UMKC
Expert project/program management skills, including skills in setting and meeting program/project goals and objectives within budget and time constraints.
Expert organizational, analytical and critical thinking skills.
Strong sense of ethical conduct that will inspire confidence and motivation with the proven ability to persuade colleagues and donor prospects, while maintaining confidentiality in all matters as they relate to sensitive donor relations issues.
Positive demeanor, and ability to foster a welcoming environment for donors, staff and coaches.
Leadership
It’s important this person possess the following leadership skills as he/she will have oversight of the key external departments of Marketing, Development, Ticketing, Strategic Communications, and Corporate Partnerships:
Promote and encourage professional and personal development of employees.
Ensure engagement of employees with Athletics Department and UMKC
Motivate, instruct, and provide regular constructive feedback to employees
Empower employees to use their abilities so they can act autonomously in their job.