Assistant Director of Facilities and Event Operations - 3M Arena at Mariucci, Ridder Arena, and Baseline Tennis Center

Job Duties

Contribute to the day-to-day operations for 3M Arena at Mariucci and Ridder Arena’s (25%)
a. Develop work plans to prepare for all Gopher men’s and women’s competitions, practices, events, and non-Gopher Athletic Events.
b. Directly responsible for coordinating building operations—submitting physical plant work orders and tracking them, event conversions, and scheduling of ice arena staff.
c. Assist with the development of the facility operating budget and monitor monthly expenditures.
d. Primary responsibility of hiring, training, and documenting student staff to ensure proper procedures are used.
e. Ensure all part-time student employees are hired, trained, and evaluated annually while following University policies and procedures.
f. Train staff on emergency procedures for the facility—both daily and event-related.

Events Operations (25%)
a. Assign staff to provide facility coverage for daily operations as well as for all events held in the facilities.
b. Assign and plan event setups/teardowns and clean-up crews.
c. Duties range from miscellaneous custodial work, audio-visual assistance, and contributing to the overall success of events held.
d. Coordinate and direct broadcast operations, catering, and concessions to provide adequate services for events.
e. Collaborate with ICA Event Management on all events taking place at 3M Arena at Mariucci and Ridder Arena.

Facilities – Ice Arenas (35%)

a. Assist in developing long-term and short-term goals for facility improvements and equipment needs.
b. Act as a point of contact for day-to-day operations of the facility.
c. Manage all custodial efforts in the ice arenas, including student workforce, third-party daily cleaning company, student organization fundraising cleanups, and third-party post-event cleanup crews—overseeing schedules, performance feedback, and payments.
d. Develop and maintain a student laborer/custodial operating procedure manual.
e. Contribute significantly to both operational and event expense budget management.
f. Oversee preventative maintenance and emergency repairs while working with Athletic Facilities staff, Facilities Management, and outside contractors.
g. Coordinate rental of equipment needed for building maintenance and repair, including high lifts and forklifts.
h. Manage all supply ordering and purchasing for the facility, including custodial and event-related supplies.
i. Maintain records of custodial tasks—daily, weekly, monthly, annually, etc.
j. Coordinate and oversee efforts related to identifying building custodial and maintenance tasks.

Facilities – Baseline Tennis Center (15%)
a. Assist with day-to-day custodial operations.
b. Assist with preventative maintenance and emergency repairs as needed.
c. Manage, coordinate, and maintain records of custodial tasks—daily, weekly, monthly, annually, etc.

Personnel Responsible For

Part-time staff of twenty-five (25) student laborers/custodians and shared oversight of one (1) full-time intern
a. Coordinate all aspects of recruiting, hiring, training, and supervision of all part-time student employees.
b. Properly train students on all custodial tasks to be completed daily.
c. Provide training and oversight of event setups, teardowns, and conversions within the ice arenas.
d. Conduct performance evaluations for all part-time employees to ensure expected levels of performance.
e. Assist with training and supervision of the full-time (40 hours/week) intern.

Qualifications

Minimum Qualifications
a. Bachelor’s degree in Sports Management or related field OR 4 years of combined experience in a related field.
b. Basic knowledge of NCAA and B1G rules and regulations.
c. Ability to work nights, weekends, and holidays as scheduled for large or complex events.
d. Ability to lift 50 pounds.
e. Valid driver’s license.

Preferred Qualifications
a. Master’s Degree in Sports Management or related field.
b. 1 year of experience in sports facilities operations.
c. Facilities operations experience in NCAA or professional sports leagues.

About the Department

With more than 140 years of tradition, Gopher Athletics is one of the oldest and most decorated athletics departments in the country. Minnesota was a charter member of the Big Ten Conference. The University of Minnesota sponsors 22 varsity intercollegiate athletic teams and is represented by more than 625 student-athletes who compete in the Big Ten and Western Collegiate Hockey Association. Minnesota has claimed 29 national championships in eight different sports and has won 217 regular-season conference titles and 42 conference tournament championships. Minnesota has also produced 213 Academic All-Americans, which ranks as the tenth most all-time among college and universities. Housed in the historic Dinkytown neighborhood on the northern edge of the University campus, Gopher Athletics is succeeding against a backdrop unique in college athletics, nestled at the heart of a bustling, modern metro area. We are proud of our decorated history, but we are prepared to achieve even greater success in the years to come. Ski-U-Mah!

Pay and Benefits

Pay Range: $20.00 - $21.00 hourly; depending on education/qualifications/experience

Time Appointment Category: 75%-100% Appointment  (If job description above does not specify appointment or expected weekly hours, assume a 100% appointment.)

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off

• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program

• Low-cost medical, dental, and pharmacy plans

• Healthcare and dependent care flexible spending accounts

• University HSA contributions

• Disability and employer-paid life insurance

• Employee wellbeing program

• Excellent retirement plans with employer contribution

• Public Service Loan Forgiveness (PSLF) opportunity

• Financial counseling services 

• Employee Assistance Program with eight sessions of counseling at no cost

• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

How To Apply

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check, social media check, and motor vehicle records check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America’s Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).