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Job overview

Area of Responsibility
Ticket Operations
Type
Full-Time
Location
Memphis, Tennessee
Salary
$41,000 - $41,000

Coordinator, Ticket Sales & Revenue

University of MemphisFull-TimeMemphis, TN

The Coordinator, Ticket Sales & Revenue is responsible for driving ticket sales and revenue growth across multiple programs. The role focuses 75% on sales strategy, customer engagement, and revenue tracking, and 20% on providing support for a designated sport, including game day operations and ticketing oversight. 5% Other Duties as assigned.

This posting has an initial screening date of May 14, 2026 and each Thursday thereafter until filled.

Ticket Sales & Revenue 
•    Execute season, group, and single-game ticket sales strategies.
•    Support promotional campaigns and revenue-generating initiatives.
•    Maintain and manage ticketing records in the CRM and ticketing system (e.g., Paciolan).
•    Track sales data, analyze trends, and prepare reports for leadership.
•    Support customer outreach, renewals, and upselling efforts.
•    Collaborate with sales, marketing, and operations to maximize revenue opportunities.

Customer Relations
•    Respond to customer inquiries and resolve ticket-related issues.
•    Assist with retention efforts and engagement initiatives for season ticket holders.

Sport-Specific Oversight & Game Day Operations 
•    Serve as the primary ticketing contact for a designated sport.
•    Support event setup and ticket operations on game days.

Performs other duties as assigned.