Account Executive, Ticket Sales

Account Executive, Ticket Sales

Lubbock

41492BR

Ticket Services

Position Description

Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of products and programs as well as communicating effectively with team members within the department.

Major/Essential Functions

• Generate revenue through the sale of new full-season, partial-season, group, and single-game tickets to all Texas Tech Athletics ticketed sports.

• Develop new business through outbound calls, emails, meetings, and community event appearances to past buyers and prospects.

• Renew and service existing season ticket holders.

• Meet and exceed daily call requirements set forth by the Athletic Department.

• Achieve defined revenue goals for each sport, as set forth by the Athletic Department.

• Work in tandem with event operations, ticket operations, marketing, Red Raider Club, and various other departments in a positive and professional manner.

• Provide a high level of customer service and generate repeat business and referrals.

• Maintain and update accurate records of all activities and sales in the ticketing database (Paciolan) and CRM system (Salesforce).

• Continually create and implement unique sales strategies and programs.

• Complies with all NCAA, Big 12, and Texas Tech University rules, regulations, and policies.

• Assist at home games and other special events as needed.

Required Qualifications

High school diploma plus five (5) years progressively responsible related experience; additional related education may exchange for required experience on a year for year basis.

Preferred Qualifications

• Previous intercollegiate/professional experience.

• Previous experience in ticketing, sales, and customer service.

• Substantial experience with and knowledge of

• Microsoft Word

• Excel

• PowerPoint

• Excellent verbal and written communication skills.

• Ability to maintain positive relationships with external and internal constituencies; Must maintain excellent customer service skillset.

• Strong organizational skills.

• Must be able to work overtime/flexible hours.

• Must be able to work evenings, weekends, and holidays.

Special Instructions to Applicant

Minimum Hire Rate

14.06

To apply, visit https://apptrkr.com/6327432

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

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