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Job overview

Area of Responsibility
Ticket Operations
Type
Full-Time
Location
West Lafayette, Indiana

Assistant Director of Ticket Operations

Purdue UniversityFull-TimeWest Lafayette, IN

The Assistant Director of Ticket Operations will be responsible for management control of all tickets and of all accounting functions for Men’s Basketball at Purdue University. This includes season ticket renewal creation, ticket design, creating sports/seasons using the ticketing software, assigning seats and overseeing game day operations for specific intercollegiate athletic ‎sports.‎ In this role, you will act as lead in managing the accounting functions to prepare for the annual‎ Men’s Basketball seasons, closing out seasons & assisting in preparation of any athletics or campus settlement reports. This position will also oversee the deployment and returning of all pedestal scanners for football games, update ticket scanner software.  Position will also serve is the in-facility customer service contact for home football games.

 

Required:

  • Bachelor’s degree 

  • 2 years of experience working in an intercollegiate athletic ticket office with progressively responsible experience in ticket sales, ticket operations, fiscal management, or marketing.

  • Previous work within the Paciolan ticket system or other collegiate athletic ticketing system

  • Demonstrated sales accomplishments and achievements

  • Ability to use Microsoft Word, Microsoft Excel

  • Strong oral and written communication skills

  • Ability to organize and prioritize multiple tasks and produce high quality work with attention to detail

  • Knowledge of NCAA policies regarding ticketing

  • Ability to communicate and adhere to University, Big Ten Conference and NCAA policies, procedures, rules ‎and regulations

  • Possess working knowledge of report writing skills

  • Ability to initiate and complete projects with specific deadlines

  • Demonstrated work experience that shows the ability to function professionally in highly stressful situations and with the ability to provide clear information on an impromptu basis to individuals or groups of people

  • Travel

 

Preferred:

  • Multiple season experience on the Paciolan software platform  

  • Prior experience in Division I, Power 5 or G5 sport ticketing, including post-season work

  • Previous experience with student ticketing, including lotteries for ticket selection

  • Previous work with B1G Conference policies and procedures

 

Additional Information: 

  • Purdue University will not sponsor employment authorization for this position   

  • A background check will be required for employment in this position 

  • FLSA: Exempt (Not Eligible for Overtime) 

  • Retirement Eligibility:  Defined Contribution Waiting Period 

  • Purdue University is an EEO/AA employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply 

  • Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days