Director of Ticketing

Responsibilities include but are not limited to all ticketing facets of two sports/programs, including potential travel to road games, preseason and post-season play, Big 12 championships, NCAA Championship events and other responsibilities directed by Assistant AD Ticketing or other leadership. Additional sport and program management duties as designated. Under supervision of Assistant AD Ticketing and in collaboration with Sales, POSSE (annual giving), Marketing, and Analytics, lead development of ticket pricing, packaging, and key dates such as renewals, on-sales, seat selections, etc. This position will also assist with inbound sales & service during periods of high call or in-person volume. 

Required Qualifications

• Bachelor's Marketing, Communications, Business Administration or related field. (degree must be conferred on or before agreed upon start date)

• 3 years of supervisory, customer service, public relations and/or computer experience.

• Skills, Proficiencies, and/or Knowledge: Management, organizational, interpersonal and communication skills. Customer service skills-communications, problem solving, flexibility, strong phone skills. Ability to interpret, understand, implement, and manage multiple tasks simultaneously. Knowledge of NCAA and Big 12 Conference rules and regulations preferred. Proficiency with computer operations required. Must be able to lift up to 50 pounds. Must be able to stand on feet up to 3 hours.

Preferred Qualifications

• Master's Marketing, Communications, Business Administration or related field

• Knowledge of Paciolan software; Experience in Athletic Ticketing. Knowledge of NCAA and Big 12 Conference rules and regulations

All positions are subject to the availability of funding, and any offers are contingent upon the successful completion of a background check. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation in the application process. Examples of reasonable accommodation include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To request an accommodation, please email eeo@okstate.edu or call 405-744-5449.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.