Ticket Analyst, Spartan Ventures

Spartan Ventures is looking to hire a Ticket Analyst to support the Ticket Operations unit.

Responsibilities:

• Develop, maintain, and analyze ticket sales, attendance, and revenue reports across all athletic programs.

• Build and manage dashboards and visualizations using Tableau, Snowflake and Paciolan iQ to support leadership decision-making and pricing strategy.

• Assist with dynamic pricing, inventory management, and revenue optimization initiatives.

• Monitor ticket sales trends, purchasing behavior, and customer segmentation to identify growth opportunities.

• Manage ticketing-related data within CRM systems to ensure data integrity, consistency, and accuracy.

• Execute and support ticketing email campaigns through Eloqua, including audience segmentation, deployment, tracking, and performance analysis.

• Provide actionable insights and recommendations related to season ticket renewals, premium seating, group offers, and single-game sales.

• Support forecasting, budgeting, and revenue modeling initiatives for the Ticket Office.

• Collaborate with marketing, development, digital, sponsorship, and external relations teams to support integrated revenue-generation strategies.

• Assist with data audits, process improvements, and modernization of ticketing operations.

• Create ad hoc reports and presentations for athletics leadership and external stakeholders.

Qualifications:

• Bachelor’s degree in sports management, business, analytics, marketing, information systems, or related field.

• Experience working with data analytics, reporting, or CRM platforms in professional or collegiate sports.

• Strong analytical, organizational, and problem-solving skills.

• Demonstrated organizational and time management skills.

• Ability to interpret complex data sets and communicate findings effectively.

• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.

• Ability to be a self-starter and work independently.

• Ability to work various hours including nights and weekends.

• Strong work ethic, positive attitude, integrity, communication skills, and desire & ability to learn in a fast-paced, highly competitive industry.

To apply, please complete the application here and send your resume to hr@spartanventures.org indicating which position you are interested in.