Director of Annual Giving & Events

Job Summary

Under the direction of the Associate AD /Major Gifts Officer, the Director of Annual Giving and Events is responsible for building strong and trusting relationships with donors and donor prospects through identification, cultivation, solicitation, closure, and stewardship. They will focus on developing personal relationships that result in new gifts and/or increased support to Jacksonville University Athletics. Using various communication mediums such as email, social media, the Raisers Edge, video conferencing, phone, and other marketing automation tools, they will steward donors, provide information that deepens their understanding and connection to the university, and solicit them for annual gifts. Donor acquisition, retention, renewal, and upgrade are essential elements of raising critical current philanthropic resources in addition to building a pipeline for the annual giving program. This position will also manage the athletic ticket operations and serve as the ticketing department liaison for campus and donor events.

Duties/Responsibilities

The Director of Annual Giving & Events is expected to:

• Manage an assigned portfolio of prospective leadership annual giving donors. Cultivate relationships with these donors via email, phone, social media, video conferencing, texting, and other marketing tools. Perform 50+ outbound touchpoints per day.

• Execute monthly and quarterly touchpoint cadences (averaging 50+ outbound touchpoints per day) across the portfolio to ensure consistent and relevant donor communication.

• Directly facilitate the growth and expansion of sport specific annual giving booster clubs such as The Hoop Room, The Champions Club, The 88 Club, and the Diamond Club.

• Demonstrate to donors the impact of their giving. Provide information on university

  developments and programs relative to their interests. Share upcoming opportunities to

  attend events, volunteer, participate in alumni association activities/services, or

  otherwise deepen their engagement with the university.

• Solicit donors to make new gifts. Promote philanthropic opportunities, such as university

  and college giving priorities, Dolphin Dash, and the Giving Campaign.

• Develop and maintain broad knowledge of the university, such as admissions, athletics,

  colleges, and continuing education. Develop and leverage a network of contacts

  throughout the university to access additional information. Build out resource

  hub/content warehouse of relevant content to share with donors.

• Develop a pipeline to meet increasing annual fundraising goals by working with the

  University Advancement department to qualify, cultivate and solicit prospects.

• Collaborate with colleagues across various campus departments in the development

  process.

• Work with supervisor to recommend and implement cultivation and solicitation

  strategies for individual prospects.

•  Submit contact reports, moves, and prospect management activities.

• Have the ability to follow procedures in coordination with University Advancement to

  ensure effective collecting, recording, accounting, acknowledgment, and follow-up on all

  gifts.

• Work collaboratively with administration, volunteers, and other advancement staff as

  appropriate.

• Identify and interact with current and potential donors and, as appropriate, refer donors

  and potential donors to other development staff members.

• Manage the day-to-day operations for the athletics ticket office

• Responsible for the creation and maintenance of ticket information on official athletics

  website

• Serve as department liaison to ticketing operations for campus   

• Travel is necessary for this position requiring flexibility in work hours to include

  evenings and weekends as needed.

• Other duties as assigned   

Required Skills/Abilities

• Excellent verbal and written communication skills.

• Excellent time management skills.

• Strong analytical and problem-solving skills.

• Event management experience.

• Ability to prioritize tasks and delegate.

• Proficiency in Microsoft Office and Outlook.

Education, Certificates, Licenses, & Experience

• Bachelor’s Degree from an accredited school.

Physical Requirements

• Must be able to lift and carry equipment and supplies weighing up to 10 pounds.

• Must be able to bend, stoop, and reach.

• Manual dexterity to efficiently operate a computer keyboard and other business machines.

• Adequate hearing to communicate effectively in person and by phone.

• Must be able to physically perform essential job duties or have special accommodations

  arranged in advance

Important Note

This is not an exhaustive list of all responsibilities, duties, and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.