Director of Ticket Operations

Director of Ticket Operations

Job Identification: 17554

What We Are Looking

For The Director of Ticket Operations is responsible for assisting in the development, implementation, and evaluation of the ticket office operations, ticket sales and customer service at athletic events, pre- and postseason competitions, and special events.

A Bachelor's Degree and two years relevant experience is required. The ideal candidate will be a self-starter who works efficiently, has the ability to multitask and prioritize tasks effectively, possesses strong organizational and communication skills, and works well with others in a stressful work environment. You must be able to contribute to a positive team environment. Applicants must be currently authorized to work in the United State on a full-time basis.

What You Will Do

• Manage various ticket operations including planning, communication, and sales processing for various athletic events and all special events. Travel to away events as necessary.

• Perform and encourage staff to maintain high level customer service including customer relations and conflict resolution.

• Maintain communication with administration relative to ticket sales, orders, revenue, promotions, etc.

• Maintain working knowledge of and adherence to al NCAA, Big 12 Conference, and institution rules and regulations and to communicate immediately any possible infractions of such rules and regulations to the Athletics Compliance staff.

• Other program duties as requested by the Director of Athletics or the area head.

• Perform all other duties as assigned to support Baylor's mission.

• Ability to comply with University policies.

• Maintain regular and punctual attendance.

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to https://www.baylor.edu/hr/index.php?id=949184

Explore & Engage

Learn more about https://www.baylor.edu/about/ and our strategic vision, https://www.baylor.edu/illuminate/. Also, explore our great hometown of https://www.baylor.edu/waco/ and the many opportunities to https://www.baylor.edu/waco/index.php?id=970687 If you are new to Central Texas, https://vimeo.com/452638883

About Us:

Baylor University is a private not-for-profit university affiliated with the Baptist General Convention of Texas. As an Affirmative Action/Equal Opportunity employer, Baylor is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor's commitment to equal opportunity and respect of others does not undermine the validity and effect of the constitutional and statutory protections for its religious liberty, including, without limitation, the religious organization exemption under Title VII of the Civil Rights Act of 1964, the religious exemption to Title IX of the Education Amendments of 1972, and the Free Exercise Clause of the First Amendment to the United States Constitution, among others. Baylor encourages women, minorities, veterans, and individuals with disabilities to apply. EEO/M/F/Vets/Disabled

To apply, visit https://apptrkr.com/5607950

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