Assistant Director, Ticket Sales & Retention

This individual will serve as a member of the outbound ticket sales team for AU Athletics. The Coordinator of Ticket Sales is responsible for selling a full menu of ticket options to athletics events.

• Conducts daily outbound calls and touch points to prospects for full season, mini plans, group, and single game tickets for football, men’s and women’s basketball, baseball, softball and gymnastics.

• Calls current and previous ticket buyers and cold-calls new leads to generate sales.

• Cultivates current and past groups and new prospects to generate sales.

• Contacts area businesses, youth organizations, and other large groups to promote the group ticket program.

• Works all home football game days and other athletic home events as determined by the Manager for Ticket Sales and Assistant Athletics Director for Ticketing to service ticket buyers.

• Achieves and exceeds weekly, monthly, and annual sales goals by performing daily outbound calls and setting face-to-face meetings and tours.

• Provides superior customer service to prospects, ticket buyers and donors throughout the season.

• Develops relationships across the department within all Auburn Athletics external units and Tigers Unlimited Foundation.

• Works closely with the Manager of Tickets sales to create new revenue generating ideas. Job requires ability to work a flexible schedule, including weekends, holidays, and evening hours.

• May need the ability to travel as needed to complete job duties and responsibilities. May perform other duties as assigned.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.